1.1These General Terms and Conditions (hereinafter "GTC") of MatzPlus GmbH (hereinafter "Seller") apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter "Customer") enters into with the Seller with regard to the terms and conditions specified by the Seller in his online The goods shown in the shop are completed. The inclusion of the customer's own terms and conditions is hereby objected to, unless otherwise agreed.
1.2A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity.
1.3An entrepreneur within the meaning of these General Terms and Conditions is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2.1The product descriptions contained in the seller's online shop do not represent binding offers on the part of the seller, but are used to make a binding offer by the customer.
2.2The customer can submit the offer using the online order form integrated into the seller's online shop. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the customer submits a legally binding contractual offer with regard to the goods contained in the shopping cart by clicking on the button that completes the ordering process.
2.3The seller can accept the customer's offer within five days,
If several of the aforementioned alternatives are present, the contract is concluded at the point in time at which one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the customer sends the offer and ends at the end of the fifth day following the sending of the offer. If the seller does not accept the customer's offer within the aforementioned period, this is deemed to be a rejection of the offer with the result that the customer is no longer bound by his declaration of intent.
2.4If you select a payment method offered by PayPal, payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: “PayPal”), subject to the PayPal Terms of Use, available at https://www.paypal.com/of/webapps/mpp/ do/useragreement-full or - if the customer does not have a PayPal account - subject to the terms and conditions for payments without a PayPal account, which can be viewed at https://www.paypal.com/of/webapps/mpp/ do/privacywax-full. If the customer pays using a payment method offered by PayPal that can be selected during the online ordering process, the seller declares acceptance of the customer's offer at the moment the customer clicks the button that completes the ordering process.
2.5If the payment method "Amazon Payments" is selected, the payment is processed via the payment service provider Amazon Payments Europe s.c.a., 38 avenue John F. Kennedy, L-1855 Luxembourg (hereinafter: "Amazon"), subject to the Amazon Payments Europe User Agreement, which can be viewed at https://payments.amazon.de/help/201751590. If the customer selects “Amazon Payments” as the payment method as part of the online ordering process, he also issues a payment order to Amazon by clicking the button that completes the ordering process. In this case, the seller declares acceptance of the customer's offer at the time the customer initiates the payment process by clicking on the button that completes the ordering process.
2.6When submitting an offer via the seller's online order form, the contract text is saved by the seller after the contract has been concluded and sent to the customer in text form (e.g. e-mail, fax or letter) after the order has been sent. The seller will not make the contract text available beyond this.
2.7Before bindingly submitting the order via the seller's online order form, the customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means of better detecting input errors can be the browser's magnification function, which enlarges the display on the screen. As part of the electronic ordering process, the customer can correct his entries using the usual keyboard and mouse functions until he clicks on the button that completes the ordering process.
2.8Different languages are available for concluding the contract. The specific language selection is displayed in the online shop.
2.9Order processing and contact usually take place via email and automated order processing. The customer must ensure that the email address he provided to process the order is correct so that emails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all emails sent by the seller or by third parties commissioned by the seller to process the order can be delivered.
3.1Consumers generally have a right of withdrawal.
3.2Further information on the right of withdrawal can be found in the seller's cancellation policy.
3.3The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address is outside the European Union at the time the contract is concluded.
4.1Unless otherwise stated in the seller's product description, the prices stated are total prices and include statutory sales tax. Any additional delivery and shipping costs that may arise will be stated separately in the respective product description.
4.2For deliveries to countries outside the European Union, additional costs may arise in individual cases for which the seller is not responsible and which must be borne by the customer. These include, for example, costs for the transfer of money through credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may arise in relation to the money transfer even if the delivery does not take place to a country outside the European Union but the customer makes the payment from a country outside the European Union.
4.3The payment option(s) will be communicated to the customer in the seller's online shop.
4.4If advance payment via bank transfer has been agreed, payment is due immediately after conclusion of the contract, unless the parties have agreed on a later due date.
4.5If you select a payment method offered via the “PayPal” payment service, payment is processed via PayPal, although PayPal can also use the services of third-party payment service providers for this purpose. If the seller also offers payment methods via PayPal in which he makes advance payments to the customer (e.g. purchase on account or payment in installments), he assigns his payment claim to PayPal or to the payment service provider commissioned by PayPal and specifically named to the customer. Before accepting the seller's declaration of assignment, PayPal or the payment service provider commissioned by PayPal carries out a credit check using the customer data transmitted. The seller reserves the right to refuse the customer the selected payment method in the event of a negative check result. If the selected payment method is approved, the customer must pay the invoice amount within the agreed payment period or at the agreed payment intervals. In this case, he can only make payments to PayPal or the payment service provider commissioned by PayPal with a debt-discharging effect. However, even in the event of assignment of claims, the seller remains responsible for general customer inquiries, e.g. B. about the goods, delivery time, shipping, returns, complaints, cancellation declarations and shipments or credit notes.
4.6If you select the payment method “SOFORT”, payment is processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “SOFORT”). In order to be able to pay the invoice amount via “SOFORT”, the customer must have an online banking account activated for participation in “SOFORT”, identify themselves accordingly during the payment process and confirm the payment instruction to “SOFORT”. The payment transaction will be carried out immediately afterwards by “SOFORT” and the customer’s bank account will be debited. The customer can find more information about the “SOFORT” payment method online at https://www.klarna.com/immediately/ recall.
4.7If you select a payment method offered via the payment service “Shopify Payments”, payment is processed via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”). The individual payment methods offered via Shopify Payments are communicated to the customer in the seller's online shop. To process payments, Stripe may use other payment services to which special payment conditions may apply, to which the customer may be notified separately. Further information about “Shopify Payments” is available online at https://www.shopify.com/legal/terms-payments-en available.
4.8If you select a payment method offered via the “Stripe” payment service, payment is processed via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”). The individual payment methods offered via Stripe are communicated to the customer in the seller's online shop. To process payments, Stripe may use other payment services to which special payment conditions may apply, to which the customer may be notified separately. Further information about Stripe is available online at https://stripe.com/of available.
4.9If you select the purchase on account payment method, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deductions within 30 (thirty) days from receipt of the invoice, unless otherwise agreed. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop. The seller also reserves the right to carry out a credit check when selecting the purchase on account payment method and to reject this payment method if the credit check is negative.
4.10If you select the purchase on account payment method, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deductions within 14 (fourteen) days of receipt of the invoice, unless otherwise agreed. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop. The seller also reserves the right to carry out a credit check when selecting the purchase on account payment method and to reject this payment method if the credit check is negative.
4.11If you select the purchase on account payment method, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deductions within 7 (seven) days of receipt of the invoice, unless otherwise agreed. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop. The seller also reserves the right to carry out a credit check when selecting the purchase on account payment method and to reject this payment method if the credit check is negative.
4.12If you select the purchase on account payment method, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deductions within 14 (fourteen) days of receipt of the invoice, unless otherwise agreed. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop. The seller also reserves the right to carry out a credit check when selecting the purchase on account payment method and to reject this payment method if the credit check is negative.
4.13If you select the purchase on account payment method, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deductions within 30 (thirty) days from receipt of the invoice, unless otherwise agreed. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop. The seller also reserves the right to carry out a credit check when selecting the purchase on account payment method and to reject this payment method if the credit check is negative.
4.14If you select the purchase on account payment method, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deductions within 7 (seven) days of receipt of the invoice, unless otherwise agreed. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop. The seller also reserves the right to carry out a credit check when selecting the purchase on account payment method and to reject this payment method if the credit check is negative.
4.15If you select the purchase on account payment method, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deductions within 14 (fourteen) days of receipt of the invoice, unless otherwise agreed. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.16If you select the purchase on account payment method, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deductions within 30 (thirty) days from receipt of the invoice, unless otherwise agreed. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.17If you select the purchase on account payment method, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deductions within 7 (seven) days of receipt of the invoice, unless otherwise agreed. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.18If you select the purchase on account payment method via secupay, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction to secupay S.A., 19, rue du Bitbourg, L-1273 Luxembourg (www.secupay.ag) within 14 (fourteen) days of receipt of the invoice. The purchase on account payment method requires a successful credit check by secupay S.A. in advance. If the customer is permitted to purchase on account after checking the creditworthiness, the payment will be processed in collaboration with secupay S.A., to which the seller assigns his payment claim. In this case, the customer can only contact secupay S.A. with a debt-discharging effect. Even if the payment method of purchase on account via secupay is selected, the seller remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.19If you select the purchase on account payment method via secupay, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction to secupay S.A., 19, rue du Bitbourg, L-1273 Luxembourg (www.secupay.ag) within 10 (ten) days of receipt of the invoice. The purchase on account payment method requires a successful credit check by secupay S.A. in advance. If the customer is permitted to purchase on account after checking the creditworthiness, the payment will be processed in collaboration with secupay S.A., to which the seller assigns his payment claim. In this case, the customer can only contact secupay S.A. with a debt-discharging effect. Even if the payment method of purchase on account via secupay is selected, the seller remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.20If you select the purchase on account payment method via secupay, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction to secupay S.A., 19, rue du Bitbourg, L-1273 Luxembourg (www.secupay.ag) within 14 (fourteen) days of receipt of the invoice. The purchase on account payment method requires a successful credit check by secupay S.A. in advance. If the customer is permitted to purchase on account after checking the creditworthiness, the payment will be processed in collaboration with secupay S.A., to which the seller assigns his payment claim. In this case, the customer can only contact secupay S.A. with a debt-discharging effect. Even if the payment method of purchase on account via secupay is selected, the seller remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.21If you select the purchase on account payment method via Billie, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction to Billie GmbH, Charlottenstraße 4, 10969 Berlin, within the payment period stated on the invoice. Purchasing on account via Billie is only available to entrepreneurs and requires a successful credit check by Billie GmbH. If the customer is permitted to purchase on account after checking the creditworthiness, the payment will be processed in cooperation with Billie GmbH, to which the seller assigns his payment claim. In this case, the customer can only make payments to Billie GmbH with debt-discharging effect. Even if the payment method of purchase on account via Billie is selected, the seller remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints or credit notes. Otherwise, the general terms and conditions of Billie GmbH apply (https://www.billie.io/agb). The seller reserves the right to only offer the purchase on account payment method from and only up to a certain order volume and to reject this payment method if the specified order volume is below or exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.22If you select the payment method purchase on account via abcfinance, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction to abcfinance GmbH, Kamekestrasse 2-8, 50672 Cologne (“abcfinance”) within 14 (fourteen) days of receipt of the invoice. The purchase on account payment method requires a successful credit check by abcfinance. If the customer is permitted to use the purchase on account payment method after checking the creditworthiness, the payment will be processed in cooperation with abcfinance, to which the seller assigns his payment claim. In this case, the customer can only make payments to abcfinance with debt-discharging effect. Even if the payment method of purchase on account via abcfinance is selected, the seller remains responsible for general customer inquiries, e.g. B. about goods, delivery times, shipping, returns, complaints, cancellations or credit notes. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.23If you select the purchase on account payment method via BillSAFE, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction to PayPal (Europe) S.à r.l. within 14 (fourteen) days from receipt of the invoice. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter "PayPal") as the provider of the BillSAFE payment service. The purchase on account payment method requires a successful credit check by PayPal. If the customer is permitted to use the purchase on account payment method after checking their creditworthiness, the payment will be processed in collaboration with PayPal, to which the provider assigns its payment claim. In this case, the customer can only make payments to PayPal with a debt-discharging effect. Even if the payment method of purchase on account via BillSAFE is selected, the provider remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes. Otherwise, BillSAFE's general terms and conditions apply, which the customer can access and confirm as part of the ordering process. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.24If you select the purchase on account payment method, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction to Klarna AB, Sveavägen 46,11134 Stockholm, Sweden (www.klarna.de) within 14 (fourteen) days from the invoice date, unless otherwise agreed. The purchase on account payment method requires a successful credit check by Klarna AB. If the customer is allowed to use the purchase on account payment method after checking their creditworthiness, the payment will be processed in cooperation with Klarna AB, to which the seller assigns his payment claim. In this case, the customer can only make payments to Klarna AB with debt-discharging effect. Otherwise, the general terms and conditions of Klarna AB apply, which the customer can access as part of the ordering process. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.25If you select the payment method purchase on account via Masterpayment, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid immediately upon receipt of the invoice without deduction to net-m privatbank 1891 AG, Odeonsplatz 18, 80539 Munich (“net-m privatbank 1891 AG”). The payment method of purchase on account requires a successful credit check by Masterpayment LTD, 483 Green Lanes, London, N13 4BS, Great Britain (“Masterpayment”). If the customer is allowed to use the purchase on account payment method after checking the creditworthiness, the payment will be processed in cooperation with net-m privatbank 1891 AG, to which the seller assigns his payment claim. In this case, the customer can only make payments to net-m privatbank 1891 AG with debt-discharging effect. Even if the payment method of purchase on account via Masterpayment is selected, the seller remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, cancellation declarations and returns or credit notes. The prerequisite for using the payment method of purchase on account via Masterpayment is that the customer has reached the age of 18. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.26If you choose the purchase on account payment method via Paymorrow, the purchase price must be paid without deduction to InterCard AG, Alstertor 9, 20095 Hamburg, within 14 (fourteen) days of receipt of the invoice. The payment method of purchase on account requires a successful credit check by paymorrow GmbH. If the customer is permitted to use the purchase on account payment method after checking the creditworthiness, the payment will be processed in cooperation with paymorrow GmbH, to which the seller assigns his payment claim. In this case, the customer can only make payments to paymorrow GmbH with debt-discharging effect. Even if the payment method of purchase on account is selected via paymorrow, the provider remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes. Otherwise, paymorrow's general terms and conditions apply, which the customer can access and confirm as part of the ordering process. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.27If you select the purchase on account payment method via Paymorrow, the purchase price must be paid without deduction to InterCard AG, Alstertor 9, 20095 Hamburg, within 21 (twenty-one) days of receipt of the invoice. The payment method of purchase on account requires a successful credit check by paymorrow GmbH. If the customer is permitted to use the purchase on account payment method after checking the creditworthiness, the payment will be processed in cooperation with paymorrow GmbH, to which the seller assigns his payment claim. In this case, the customer can only make payments to paymorrow GmbH with debt-discharging effect. Even if the payment method of purchase on account is selected via paymorrow, the provider remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes. Otherwise, paymorrow's general terms and conditions apply, which the customer can access and confirm as part of the ordering process. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.28If you choose the purchase on account payment method via Paymorrow, the purchase price must be paid without deduction to InterCard AG, Alstertor 9, 20095 Hamburg, within 30 (thirty) days of receipt of the invoice. The payment method of purchase on account requires a successful credit check by paymorrow GmbH. If the customer is permitted to use the purchase on account payment method after checking the creditworthiness, the payment will be processed in cooperation with paymorrow GmbH, to which the seller assigns his payment claim. In this case, the customer can only make payments to paymorrow GmbH with debt-discharging effect. Even if the payment method of purchase on account is selected via paymorrow, the provider remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes. Otherwise, paymorrow's general terms and conditions apply, which the customer can access and confirm as part of the ordering process. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.29If you select the payment method purchase on account via PAYONE, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction to PAYONE GmbH, Lyoner Str. 9, 60528 Frankfurt/Main, within 14 (fourteen) days of receipt of the invoice. Purchasing on account is only possible for customers who have reached the age of 18. The purchase on account payment method requires a successful credit check by PAYONE GmbH. If the customer is permitted to purchase on account after checking the creditworthiness, the payment will be processed in cooperation with PAYONE GmbH, to which the seller assigns his payment claim. In this case, the customer can only make payments to PAYONE GmbH with debt-discharging effect. Even if the payment method of purchase on account via PAYONE is selected, the seller remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes. Otherwise, the general terms and conditions of PAYONE GmbH apply (https://www.payone.com/DE-de/agb). The seller reserves the right to only offer the purchase on account payment method from and only up to a certain order volume and to reject this payment method if the specified order volume is below or exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.30If you select the payment method “PayPal invoice”, the seller assigns his payment claim to PayPal. Before accepting the seller's declaration of assignment, PayPal will carry out a credit check using the customer data provided. The seller reserves the right to refuse the customer the “PayPal invoice” payment method in the event of a negative check result. If the payment method “PayPal invoice” is permitted by PayPal, the customer must pay the invoice amount to PayPal within 30 days of receipt of the goods, unless PayPal specifies another payment deadline. In this case, he can only make payments to PayPal with a debt-discharging effect. However, even in the event of the assignment of claims, the seller remains responsible for general customer inquiries, e.g. B. about the goods, delivery time, shipping, returns, complaints, cancellation declarations and shipments or credit notes. In addition, the General Terms of Use for the use of PayPal's purchase on account apply, which can be viewed at https://www.paypal.com/de/webapps/mpp/ua/pui-terms.
4.31If you select the purchase on account payment method via Rakuten Checkout, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction within 10 (ten) days from the invoice date to Rakuten Deutschland GmbH, Geisfelder Str. 16, 96050 Bamberg (www.Rakuten.de/checkout), to which the seller assigns his payment claim. In this case, the customer can only pay to Rakuten Deutschland GmbH with debt-discharging effect. The purchase on account payment method requires a successful credit check by Rakuten Deutschland GmbH. Even if the payment method of purchase on account is selected via Rakuten Checkout, the seller remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes. Otherwise, the general terms and conditions of Rakuten Deutschland GmbH apply, which the customer can access as part of the ordering process. The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.32If you select the payment method of purchase on account via Riverty, payment is processed by Riverty GmbH, Gütersloher Straße 123, 33415 Verl, Germany (hereinafter “Riverty”). The purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction to the recipient named on the invoice within the period specified on the invoice. The purchase on account payment method requires a successful credit check. Furthermore, the seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop. Otherwise, Riverty's general terms and conditions apply, which the customer can access and confirm as part of the ordering process.
4.33 If you select the purchase on account payment method via Santander, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deductions to Santander Consumer Bank AG, Santander-Platz 1, 41061 Mönchengladbach, within 30 (thirty) days of receipt of the invoice. Purchasing on account is only possible for customers who act as consumers and have reached the age of 18. The purchase on account payment method requires a successful credit check by Santander Consumer Bank AG. If it is not possible to use purchase on account due to insufficient creditworthiness or other reasons, the customer will be offered an alternative payment option. The customer is free to conclude the contract using the alternative payment method offered or to cancel the ordering process. If the customer is permitted to use the purchase on account payment method after checking their creditworthiness, the payment will be processed in cooperation with Santander Consumer Bank AG, to which the seller assigns his payment claim. In this case, the customer can only make payments to Santander Consumer Bank AG Santander with a debt-discharging effect. If the customer does not meet his payment obligation or does not meet it completely within the payment deadline, he will be in default without further reminder. In this case, the customer is obliged to compensate for the damage caused by the delay. The damage caused by default may include, in particular, costs for reminders and costs for appropriate legal action (e.g. legal fees). Santander Consumer Bank AG reserves the right to charge a fee of EUR 1.20 for each reminder. The customer is permitted to prove that no damage occurred at all or that the damage was not to this extent. The claims against the customer from the purchase on account can be assigned to third parties at any time, in particular to debt collection companies for the purpose of collecting outstanding amounts.
Even if the payment method of purchase on account via Santander is selected, the seller remains responsible for general customer inquiries, e.g. about the goods, delivery times, shipping, returns, complaints, cancellation declarations and shipments or credit notes.
The seller reserves the right to only offer the purchase on account payment method up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.34 If you select the purchase on account payment method via Unzer, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction within 14 (fourteen) days from receipt of the invoice to Unzer GmbH, Vangerowstr. 18, 69115 Heidelberg (hereinafter “Unzer”). The purchase on account payment method requires a successful credit check by Unzer. If the customer is permitted to use the purchase on account payment method after checking the creditworthiness, the payment will be processed in cooperation with Unzer, to whom the seller assigns his payment claim. In this case, the customer can only make payments to Unzer with debt-discharging effect. Even if the payment method of purchase on account via Unzer is selected, the seller remains responsible for general customer inquiries, e.g. regarding goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes.
The payment method of purchase on account via Unzer is excluded,
- if the order value is less than 10.00 euros,
- if the delivery address provided by the customer is not identical to the billing address, in particular if a packing station or a post office box is specified as the delivery address, or
- if the customer has not yet reached the age of 18.
The seller also reserves the right to only offer the payment method of purchase on account via Unzer up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.35If you select the SEPA direct debit payment method, the invoice amount is due after a SEPA direct debit mandate has been issued, but not before the deadline for advance information has expired. The direct debit is collected when the ordered goods leave the seller's warehouse, but not before the deadline for advance information has expired. Pre-notification is any communication (e.g. invoice, policy, contract) from the seller to the customer that announces a charge using SEPA direct debit. If the direct debit is not honored due to insufficient account funds or due to incorrect bank details being provided, or if the customer objects to the debit even though he is not authorized to do so, the customer must bear the fees resulting from the chargeback from the respective credit institution if he is responsible for this . The seller reserves the right to carry out a credit check when selecting the SEPA direct debit payment method and to reject this payment method if the credit check is negative.
4.36If you select the SEPA direct debit payment method, the invoice amount is due after a SEPA direct debit mandate has been issued, but not before the deadline for advance information has expired. The direct debit is collected when the ordered goods leave the seller's warehouse, but not before the deadline for advance information has expired. Pre-notification is any communication (e.g. invoice, policy, contract) from the seller to the customer that announces a charge using SEPA direct debit. If the direct debit is not honored due to insufficient account funds or due to incorrect bank details being provided, or if the customer objects to the debit even though he is not authorized to do so, the customer must bear the fees resulting from the chargeback from the respective credit institution if he is responsible for this .
4.37If you select the payment methods "direct debit via ipayment" or "credit card via ipayment", the payment is processed via the ipayment payment system of 1&1 Internet AG, which forwards the customer's payment request to the respective payment provider. The general terms and conditions of the respective payment provider apply to payment processing, which the customer can take note of and must accept as part of the electronic payment process. The payment methods “direct debit via ipayment” or “credit card via ipayment” are subject to the respective payment provider accepting the customer’s payment request.
4.38If you select the direct debit payment method, the invoice amount is due immediately upon conclusion of the contract. The payment method direct debit requires a successful credit check by Masterpayment LTD, 483 Green Lanes, London, N13 4BS, Great Britain (“Masterpayment”). If the customer is permitted to use direct debit after checking the creditworthiness, the payment will be processed in cooperation with net-m privatbank 1891 AG, Odeonsplatz 18, 80539 Munich (“net-m privatbank 1891 AG”), to which the Seller assigns his payment claim. In this case, net-m privatbank 1891 AG is revocably authorized to collect the invoice amount from the customer's specified account. In the event of an assignment, payments can only be made to net-m privatbank 1891 AG with debt-discharging effect. Direct debit takes place when the ordered goods leave the seller's warehouse. Even if you select the payment method direct debit via Masterpayment, the seller remains responsible for general customer inquiries, e.g. about the goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes.
4.39If you select the direct debit payment method, payment is processed via the payment service provider Novalnet AG, Feringastraße 4, 85774 Unterföhring (hereinafter “Novalnet”). In this case, payment is made by debit from the customer's bank account, provided that the customer has previously given the seller a SEPA mandate. The purchase price will be debited from the customer's bank account one banking day after Novalnet has completed the order under the creditor ID: DE53ZZZ00000004253. The deadline for advance notification (pre-notification) will be shortened to one day. If the direct debit is not honored due to insufficient account funds or due to incorrect bank details being provided, or if the customer objects to the debit even though he is not authorized to do so, the customer must bear the fees resulting from the chargeback from the respective credit institution if he is responsible for this .
4.40If you select the SEPA direct debit payment method, payment is processed via the technical service provider Paymill GmbH, St.-Cajetan-Straße 43, 81669 Munich, in cooperation with Lufthansa AirPlus Servicekarten GmbH, Dornhofstr. 10, 63263 Neu-Isenburg or Wirecard Bank AG, Einsteinring 35, 85609 Aschheim. The invoice amount is due for payment after a SEPA direct debit mandate has been issued, but not before the deadline for advance information has expired. The direct debit is collected when the ordered goods leave the seller's warehouse, but not before the deadline for advance information has expired. Pre-notification is any communication (e.g. invoice, policy, contract) from the seller to the customer that announces a charge using SEPA direct debit. If the customer acts as a consumer, the period for advance information is shortened to five days for first direct debits and to 2 days for subsequent direct debits. If the customer acts as an entrepreneur, the deadline for advance information is shortened to one day for both first direct debits and subsequent direct debits. The deadline for advance information begins on the following day and ends on the fifth day for consumers in the case of first direct debits, on the second day in the case of subsequent direct debits and on the day following the advance information for entrepreneurs. If the last day of the deadline falls on a Saturday, a Sunday or a general public holiday recognized by the customer at the customer's headquarters, such a day will be replaced by the next working day. If the direct debit is not honored due to insufficient account funds or due to incorrect bank details being provided, or if the customer objects to the debit even though he is not authorized to do so, the customer must bear the fees resulting from the chargeback from the respective credit institution if he is responsible for this .
4.41If you select the direct debit payment method, payment is processed via PAYONE GmbH, Lyoner Str. 9, 60528 Frankfurt/Main, which the seller authorizes to collect the debt on his behalf. PAYONE GmbH collects the invoice amount from the customer's bank account after a SEPA direct debit mandate has been issued, but not before the deadline for advance information has expired. Pre-notification is any communication (e.g. invoice, policy, contract) to the customer that announces a debit using SEPA direct debit. If the direct debit is not honored due to insufficient account funds or due to incorrect bank details being provided, or if the customer objects to the debit even though he is not authorized to do so, the customer must bear the fees resulting from the chargeback from the respective credit institution if he is responsible for this . Even if the payment method direct debit is selected via PAYONE GmbH, the provider remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes.
4.42If you select the payment method “PayPal direct debit”, PayPal will collect the invoice amount from the customer’s bank account on behalf of the seller after a SEPA direct debit mandate has been issued, but not before the expiry of the deadline for advance information. Pre-notification is any communication (e.g. invoice, policy, contract) to the customer that announces a charge using SEPA direct debit. If the direct debit is not honored due to insufficient account funds or due to incorrect bank details being provided, or if the customer objects to the debit even though he is not authorized to do so, the customer must bear the fees resulting from the chargeback from the respective credit institution if he is responsible for this .
4.43If you select the payment method “Direct debit via Ratepay”, payment is processed via Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter “Ratepay”). The customer gives Ratepay a SEPA direct debit mandate and instructs his credit institution to honor direct debits that are due. The customer must ensure that his checking account has sufficient funds. If the checking account does not have the required funds, the bank holding the account has no obligation to redeem it. Ratepay reserves the right to carry out a credit check. If the customer is allowed to pay by direct debit, the payment will be processed via Ratepay, to which the seller assigns his payment claim. The customer can only make payments to Ratepay with debt-discharging effect. The seller remains responsible for general customer inquiries (e.g. about goods, delivery times, shipping, returns, complaints, cancellation declarations and returns or credit notes). Otherwise, Ratepay's general payment terms and conditions apply, which can be accessed here: https://www.ratepay.com/legal-payment-terms/#ratepay-lastschrift
4.44If you select the direct debit payment method, the invoice amount is due immediately upon conclusion of the contract. The payment method direct debit requires a successful credit check by secupay AG, Goethestr. 6, 01896 Pulsnitz (www.secupay.de). If the customer is permitted to use direct debit after checking their creditworthiness, the payment will be processed in cooperation with secupay AG, to which the provider assigns its payment claim. In this case, secupay AG is revocably authorized to collect the invoice amount from the customer's specified account. In the event of an assignment, payments can only be made to secupay AG with debt-discharging effect. The direct debit takes place immediately after the customer order has been sent in the online shop. Even if the payment method direct debit is selected via secupay AG, the provider remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes.
4.45If you select the direct debit payment method via Stripe, payment processing is carried out via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter: “Stripe”). In this case, Stripe will collect the invoice amount from the customer's bank account on behalf of the seller after a SEPA direct debit mandate has been issued, but not before the deadline for advance information has expired. Pre-notification is any communication (e.g. invoice, policy, contract) to the customer that announces a charge using SEPA direct debit. If the direct debit is not honored due to insufficient account funds or due to incorrect bank details being provided, or if the customer objects to the debit even though he is not authorized to do so, the customer must bear the fees resulting from the chargeback from the respective credit institution if he is responsible for this . The seller reserves the right to carry out a credit check when selecting the SEPA direct debit payment method and to reject this payment method if the credit check is negative.
4.46 If you select the direct debit payment method via Unzer, the payment is processed via the payment service provider Unzer GmbH, Vangerowstr. 18, 69115 Heidelberg (hereinafter “Unzer”), to which the seller assigns his payment claim. Before accepting the seller's declaration of assignment, Unzer carries out a credit check using the customer data provided. The seller reserves the right to refuse the customer the direct debit payment method via Unzer in the event of a negative test result. If the payment method direct debit via Unzer is permitted by Unzer, Unzer will collect the invoice amount from the customer's bank account after a SEPA direct debit mandate has been issued, but not before the deadline for advance information has expired. Pre-notification is any communication (e.g. invoice, policy, contract) to the customer that announces a charge using SEPA direct debit. If the direct debit is not honored due to insufficient account funds or due to incorrect bank details being provided, or if the customer objects to the debit even though he is not authorized to do so, the customer must bear the fees resulting from the chargeback from the respective credit institution if he is responsible for this .
The payment method direct debit via Unzer is excluded,
- if the order value is less than 10.00 euros,
- if the delivery address provided by the customer is not identical to the billing address, in particular if a packing station or a post office box is specified as the delivery address, or
- if the customer has not yet reached the age of 18.
The seller also reserves the right to only offer the payment method direct debit via Unzer up to a certain order volume and to reject this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer of a corresponding payment restriction in his payment information in the online shop.
4.47If you choose the credit card payment method, the invoice amount is due immediately upon conclusion of the contract. The credit card payment method is processed in collaboration with PAYONE GmbH, Lyoner Str. 9, 60528 Frankfurt/Main, which the seller authorizes to collect the debt on his behalf. PAYONE GmbH collects the invoice amount from the customer's specified credit card account. The credit card will be charged immediately after the customer order has been sent in the online shop. Even if you select the payment method of credit card payment via PAYONE GmbH, the seller remains responsible for general customer inquiries, e.g. about goods, delivery times, shipping, returns, complaints, declarations of cancellation and returns or credit notes.
4.48If you choose the credit card payment method, the invoice amount is due immediately upon conclusion of the contract. The credit card payment method is processed in collaboration with secupay AG, Goethestr. 6, 01896 Pulsnitz (www.secupay.ag) to which the provider assigns his payment claim. secupay AG collects the invoice amount from the customer's specified credit card account. In the event of an assignment, payments can only be made to secupay AG with debt-discharging effect. The credit card will be charged immediately after the customer order has been sent in the online shop. Even if the payment method of credit card payment is selected via secupay AG, the provider remains responsible for general customer inquiries, e.g. regarding returns, complaints, cancellation declarations and mailings or credit notes.
4.49If you choose the credit card payment method via Stripe, the invoice amount is due immediately upon conclusion of the contract. Payment is processed via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter: “Stripe”). Stripe reserves the right to carry out a credit check and to reject this payment method if the credit check is negative.
4.50If you select a payment method offered via the “Klarna” payment service, payment is processed via Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”). Further information and Klarna’s terms and conditions can be found here:
5.1If the seller offers to ship the goods, delivery will take place within the delivery area specified by the seller to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the seller's order processing is decisive. Deviating from this, if you select the PayPal payment method, the delivery address provided by the customer with PayPal at the time of payment is decisive.
5.2If delivery of the goods fails for reasons for which the customer is responsible, the customer shall bear the reasonable costs incurred by the seller as a result. This does not apply with regard to the shipping costs if the customer effectively exercises his right of cancellation. If the customer effectively exercises the right of cancellation, the return shipping costs will be subject to the provisions set out in the seller's cancellation policy.
5.3If the customer acts as an entrepreneur, the risk of accidental loss and accidental deterioration of the goods sold passes to the customer as soon as the seller has delivered the item to the freight forwarder, the freight carrier or the person or institution otherwise designated to carry out the shipment. If the customer acts as a consumer, the risk of accidental loss and accidental deterioration of the goods sold is generally only transferred when the goods are handed over to the customer or a person authorized to receive them. Deviating from this, the risk of accidental loss and accidental deterioration of the goods sold, even for consumers, passes to the customer as soon as the seller has delivered the item to the freight forwarder, the freight carrier or the person or institution otherwise designated to carry out the shipment, if the The customer commissions the freight forwarder, the freight forwarder or the other person or institution designated to carry out the shipment to carry out the shipment and the seller has not previously named this person or institution to the customer.
5.4The seller reserves the right to withdraw from the contract in the event of incorrect or improper delivery. This only applies in the event that the non-delivery is not the fault of the seller and the seller has concluded a specific cover transaction with the supplier with due care. The seller will make all reasonable efforts to procure the goods. In the event of non-availability or only partial availability of the goods, the customer will be informed immediately and the consideration will be refunded immediately.
5.5Pickup is not possible for logistical reasons.
If the seller makes advance payments, he reserves ownership of the delivered goods until the purchase price owed has been paid in full.
Unless otherwise stated in the following regulations, the provisions of statutory liability for defects apply. Deviating from this, the following applies to contracts for the delivery of goods:
7.1If the customer acts as an entrepreneur,
7.2The liability limitations and shortening of deadlines regulated above do not apply
7.3In addition, for entrepreneurs, the statutory limitation periods for any existing legal recourse claim remain unaffected.
7.4If the customer acts as a merchant within the meaning of § 1 HGB, he is subject to the commercial obligation to investigate and report complaints in accordance with § 377 HGB. If the customer fails to comply with the reporting obligations regulated there, the goods are deemed to have been approved.
7.5If the customer acts as a consumer, he is asked to complain to the deliverer about delivered goods with obvious transport damage and to inform the seller of this. If the customer does not comply with this, this will have no impact on his legal or contractual claims for defects.
8.1If, according to the content of the contract, the seller owes not only the delivery of the goods but also the processing of the goods according to the customer's specific specifications, the customer must provide the seller with all the content required for processing, such as texts, images or graphics, in the file formats, formatting, images specified by the seller. and file sizes and to grant him the necessary usage rights. The customer is solely responsible for obtaining and acquiring rights to this content. The customer declares and assumes responsibility for having the right to use the content provided to the seller. In particular, he ensures that no third-party rights are violated, in particular copyright, trademark and personal rights.
8.2The customer releases the seller from claims by third parties that they may assert against the seller in connection with a violation of their rights through the contractual use of the customer's content. The customer also assumes the necessary legal defense costs, including all court and legal fees at the statutory rate. This does not apply if the customer is not responsible for the infringement. In the event of a claim by a third party, the customer is obliged to provide the seller immediately, truthfully and completely with all information required to examine the claims and defend them.
8.3The seller reserves the right to reject processing orders if the content provided by the customer violates legal or official prohibitions or morality. This applies in particular to the provision of unconstitutional, racist, xenophobic, discriminatory, offensive, youth-endangering and/or violence-glorifying content.
9.1The law of the Federal Republic of Germany applies to all legal relationships between the parties, excluding the laws on the international purchase of movable goods. For consumers, this choice of law only applies to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.
9.2Furthermore, with regard to the statutory right of withdrawal, this choice of law does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address is outside the European Union at the time the contract is concluded.
If the customer acts as a merchant, a legal entity under public law or a special fund under public law based in the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of business. If the customer is based outside the territory of the Federal Republic of Germany, the seller's place of business is the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the customer's professional or commercial activity. In the above cases, however, the seller is in any case entitled to appeal to the court at the customer's registered office.
11.1The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr
This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.
11.2The seller is neither obliged nor willing to take part in a dispute resolution procedure before a consumer arbitration board.
